Information on Coronavirus (COVID-19)

Update 24 June

The detailed guidance for re-opening guest accommodation from 4 July as per the announcement yesterday has now been published.

The detailed guidance for re-opening restaurants, pubs, bars and takeaway services from 4 July as per the announcement yesterday has now been published.

Here is further new guidance on working safely in various sectors following the recent announcement:

Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows:…

And guidance for people who work or volunteer in heritage locations:…

Update 23 June

The Prime Minister has announced further easing of lockdown from 4 July

Update 22 June

Millions of people shielding from coronavirus (COVID-19) will be advised they can spend more time outside their homes from Monday 6 July, the Health and Social Care Secretary has announced.

Update 19 June

I am pleased to see the Government providing a further halt to business evictions and more support for high street firms, with a new code which provides support to shops and local firms planning their future recovery with their landlords:…

Update 18 June

Self-employed new parents can claim additional support grant from the SEISS Further details of the change for self-employed parents will be set out by the start of July in published guidance.

Update 13 June

New guidance for meeting people outside your household:

Update 9 June

Shops in England selling non-essential goods will be able to reopen from Monday 15 June, the Business Secretary confirmed today

Update 1 June

The government’s Self-Employment Income Support Scheme will be extended, giving more security to individuals whose livelihoods are adversely affected by coronavirus in the coming months, and the next steps on the furlough scheme have also been confirmed:

Update 25 May

The Prime Minister has set out a timeline for retail to reopen in June:

Update 23 May

Cornwall Council's discretionary payment scheme for businesses is now live:

Update 22 May

Homeowners struggling to pay their mortgage due to Coronavirus will be able to extend their mortgage payment holiday for a further three months, or start making reduced payments, in proposals published today.

Update 20 May

The Government has this week launched the Future Fund aimed at supporting UK-based companies who can now apply for a convertible loan of between £125,000 and £5 million, to support continued growth and innovation.

These convertible loans may be a suitable option for businesses that typically rely on equity investment and are unable to access other government business support programmes because they are either pre-revenue or pre-profit.

Further information can be found here:

Find out how to apply here:

Update 14 May

The Government has published new guidance on moving home during the COVID-19 pandemic:

Update 13 May

The Government has provided guidance for the discretionary fund for small businesses:

Update 12 May

The government’s Coronavirus Job Retention Scheme will remain open until the end of October:

Update 11 May

Here is the new lockdown guidance:

More FAQs on the latest guidance can also be found via the link below:

Update 4 May

You can now apply for a Bounce Back Loan for microbusinesses via the below link:

Update 1 May

Carparks run by Cornwall Council in St Austell and Newquay constituency and across Cornwall will continue to have free parking until Lockdown concludes:…

Update 30 April

The government has opened for applications a new Domestic Seafood Supply Scheme, which will fund projects that will help seafood businesses in England increase the supply of local seafood to domestic markets.

The £1million scheme, first announced by Defra and HM Treasury on 17 April, is part of a £10million fund for England’s fishing and aquaculture sectors that have been adversely impacted by the effects of the Covid-19 pandemic…

Update 27 April

The Farming Health Hub works with the public, private and voluntary sector to provide Physical, Mental and Business Health advice, support and guidance to farming and rural communities in Cornwall.

They have produced an online fact sheet of useful information and contacts to provide people in farming and those living and working in rural communities with information about the support which is available to them during the COVID-19 pandemic and details of how to access it.

For more information see the link below:

Update 23 April

Fruit and veg picking jobs are available in Cornwall and across the country to earn some money and support our farmers via the below link:

Update 20 April

The Coronavirus Job Retention Scheme

The Coronavirus Job Retention Scheme is now live and employers can make a claim:

HMRC have now published updated guidance on the Coronavirus Job Retention Scheme, and a simple, step-by-step guide on GOV.UK.…/claim-for-wage-costs-through-the-coron……/coronavirus-job-retention-scheme-step-…

There is a calculator available, allowing employers to check their calculations online before making a claim.…/work-out-80-of-your-employees-wages-to…

Employers should have all their information and calculations ready before beginning their application. They should retain all records and calculations, in case HMRC need to contact them.

Employers should only call HMRC if they can’t find what they need on GOV.UK – this will leave their lines open for those who need help most. Employees should not contact HMRC about the CJRS. If they have any questions, they should speak to their employer.

Update 18 April

Cornwall Council will receive extra Government funding as part of £1.6 billion package for councils during COVID-19 pandemic:

Update 17 April

The Government has announced more financial support for England’s fishing businesses:

Update 16 April

The Government has extended lockdown for at least another three weeks:

Update 15 April

The Chancellor has extended the Furlough deadline to 19 March, the day before lockdown started.

Update 14 April

The Chancellor has announced £750million for front line charities to help them through the COVID-19 pandemic:

Charity guidance during COVID-19 pandemic can be found via the link below:


Update 10 April

Easter emergency helplines:

These local organisations have made the following arrangements to support people over Easter:

Volunteer Cornwall – operating a very limited service from Good Friday to Easter Monday with small teams covering the phone and email requests for help, email or ring 01872 266988. If you leave message on the answerphone they will get back to you.

Cornwall Council – please send all coronavirus related enquiries or issues to Cornwall Council’s dedicated email address . This email address will be staffed from 9am-5pm over the Easter weekend. Phone lines for COVID-19 and shielding enquiries will be open 9am-1pm over the Easter weekend, ring 0300 123 1118 for COVID-19 or 0300 123 4334 for shielding enquiries.

Cornwall Link – operating as usual, access via the Cornwall Link website.

Ask Cornwall – operating as usual, access via the Ask Cornwall website.

Young People Cornwall – Good Friday and Easter Monday, 1pm-9pm, web chat for young people and parents via the Young People Cornwall website.

First Light domestic abuse helpline – Good Friday and Easter Monday, 10am-4pm, ring 0300 777 4777.

Citizens Advice Cornwall – via the Citizens Advice Cornwall website or text ADVICE or DEBT to 78866.

Nightlink – for emotional support, Easter Monday 6-10pm, ring 0808 800 0306.


Update 8 April

I have produced a fact sheet  with lots of local information support available in Mid-Cornwall during the Covid-19 pandemic. It is included on the bottom of this page.

Update 7 April

Cornwall Council now have a COVID-19 hub with local help and guidance available through the council and partners:

Update 3 April

Cornwall Council is introducing a new service to help individuals with support and advice on employment, training and skills and where to find further help.

Update 31 March

A full range of business support measures have been made available to UK businesses and employees.

This page helps businesses find out how to access the support that has been made available, who is eligible, when the schemes open and how to apply.


Update 30 March

If you want to join the national volunteer bank, NHS Volunteer Responders has been set up to support the NHS and the care sector during the COVID-19 outbreak. They need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. Doctors, nurses, those working in local authorities and other professionals, will be able to refer people to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer. If you want to sign up, you can do so via :


Update 27 March

Guidance for employers on the coronavirus (COVID-19) Job Retention Scheme.

Chancellor Rishi Sunak announces world-leading scheme to support the UK’s self-employed affected by the coronavirus outbreak.


Update 26 March

The Secretary of State for Health and Social Care is giving immediate financial backing for all NHS trusts to provide free car parking to NHS staff for the duration of coronavirus (COVID-19).


Update 25 March 

List of businesses and premises to close:

Update 24 March

The Prime Minister's address to the nation advising we are now on Lock-down:

Update 22 March

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19

Update 21 March

The government is asking the following businesses and other venues across the United Kingdom to close as soon as they reasonably can, and not to open for trade on Saturday 21 March:

  • Food and drink venues for consumption on-site, such as restaurants and cafes – noting the exception for takeaway and delivery services discussed below
  • Drinking establishments, including pubs, bars and nightclubs – noting the exception for takeaway and delivery services discussed below
  • Entertainment venues, including cinemas, theatres, concert halls and bingo halls
  • Museums and galleries
  • Spas and massage parlours
  • Casinos and betting shops
  • All indoor leisure and sports facilities, including gyms

These businesses and other venues must close as they involve prolonged close social contact, which increases the chances of infection spreading.

Updated support for businesses and workers:

Government announces radical package of measures to protect renters and landlords affected by coronavirus:

Update 20 March

Here is the list of key workers, parents whose work is critical to the COVID-19 response:…


Update 19 March

I have attached a helpful fact sheet from the Treasury below on support for businesses.

For business concerned about how the coronavirus is impacting them in Cornwall please use the following website:

or call 01209708660

The updated guidance on general support for businesses can be found below:


All schools are to close from the end of the school day on Friday 19 March


Update 18 March

To ensure that businesses have access to the funds they need, the Government is:

  • Providing support for liquidity amongst large firms, with a major new scheme being launched by the Bank of England to help them bridge Coronavirus disruption to their cash flows through loans
  • increasing the amount businesses can borrow through the Coronavirus Business Interruption Loan Scheme from £1.2 million to £5 million, and ensuring businesses can access the first 6 months of that finance interest free, as Government will cover the first 6 months of interest payments
  • including new legal powers in the Covid Bill enabling us to offer whatever further financial support we think necessary to businesses
  • Providing £20 billion of business rates support and grant funding to help the most-affected firms manage their cashflow through this period by:
  • giving all retail, hospitality and leisure businesses in England a 100% business rates holiday for the next 12 months
  • increasing grants to small businesses eligible for Small Business Rate Relief from £3,000 to £10,000
  • providing further £25,000 grants to retail, hospitality and leisure businesses operating from smaller premises, with a rateable value over £15,000 and below £51,000

Mortgage lenders have agreed they will support customers that are experiencing issues with their finances as a result of Covid-19, including through payment holidays of up to 3 months. This will give people the necessary time to recover and ensure they do not have to pay a penny towards their mortgage in the interim.

Confirmation that government advice to avoid pubs, clubs and theatres etc. is sufficient for businesses to claim on their insurance where they have appropriate business interruption cover for pandemics in place.

To support the food industry and help provide meals for people who need to self-isolate, we will relax planning regulations to allow pubs and restaurants to start providing takeaways without a planning application.

Update 17 March 

The Prime Minister's latest statement on COVID19 is linked to below:

Now is the time for everyone to stop non-essential contact with others and to stop all unnecessary travel," the prime minister says.

Here are some key points:

Anyone who lives with someone who has a cough or a temperature should stay at home for 14 days

People should start working from home where they possibly can

Avoid pubs, clubs, theatres and other such social venues

Only use the NHS when we really need to

From today government will no longer be "supporting" mass gatherings using emergency workers…



Information about coronavirus - COVID-19

Coronaviruses are a ‘type’ of virus. The coronavirus we are all hearing about is called COVID-19, but you may also hear it called - coronavirus.

How serious is COVID-19?

The evidence shows us that the vast majority of people who get this virus have relatively mild symptoms and make a full recovery. But in a small percentage of cases, the virus can cause more severe symptoms. This is particularly true for people with a weakened immune system, for older people and for those with long term conditions like diabetes, cancer and chronic lung disease. 

A lot of false information about this virus is being shared - it’s very important that you make sure that the information you use comes from a trusted source - all of the information on this page has been sourced from the NHS.

How can you avoid getting and spreading the virus?

Scientists are not yet 100% certain about how this virus spreads but it's likely it's via droplets from coughs and sneezes. The virus spreads easily and can stay on surfaces, it's possible that a lot of us will get it and be affected by it, but if you follow the advice below you will reduce your risk and the risk to others.

  • Clean hands - wash hands with soap and water often and for at least 20 seconds. Do this before leaving home and after returning home, before eating and drinking, and after coughing or sneezing
  • Cover your mouth and nose - with a tissue or your sleeve (not your hands) when you cough or sneeze - tissue in the bin and wash, or disinfect, your hands immediately
  • Don't touch your face - keep your hands away from your face - especially your eyes, nose and mouth
  • Clean surfaces - disinfect surfaces around you  - especially mobiles, computers, keyboards, worktops, desks, handles...
  • Avoid ill people - stay away from people who have symptoms

What are the symptoms?

If you are infected you may have very minor symptoms, minor symptoms or more severe symptoms, but the NHS cites two symptoms to look out for as:

  • A new continuous cough
  • A fever or high temperature

What should I do if I have either of the above symptoms?

  • Protect others - don't call NHS 111
  • Protect others - don't call, or go to your GP
  • Protect others - don't go to your local hospital

Isolate yourself immediately

However if:

  • You are, or become, unable to manage with your symptoms at home
  • Your conditions get worse
  • Your symptoms do not get better after 7 days

You should use the online 111 service or if you can't use the online service call 111

Isolating yourself

  • Stay at home for 7 days - this means not going out at all - do this even if you think your symptoms are mild
  • Ask for help - if you're finding it hard to stay at home - text, email, phone, friends, family, employers or your local community to get help - but they mustn't come into your home
  • Keep your distance - keep 2 metres (around 3 steps) away from others - including family - for the full 7 days - do not go to your GP surgery or hospital
  • Sleep alone - if you can sleep alone you must - it will help ensure people you live with aren't infected
  • Keep washing your hands - often and for 20 seconds with soap and water helps minimise the spread
  • Drink plenty of fluids - and take everyday pain killers like paracetamol
  • Keep cleaning - keeping surfaces clean helps minimise the spread
  • Avoid people at risk - people over 65 and those with underlying health conditions are more likely to be affected help keep them safe




Attachment Size
COVID Fact Sheet for businesses 197.68 KB
Virus factsheet 2.26 MB