St Austell Station Survey

GWR have announced that as part of a national exercise, they are looking at potentially closing a number of ticket offices at railway stations around their rail network.

Under these proposals St Austell Station would lose its ticket office within a year.

GWR say this is because on average less than 15% of tickets are purchased from ticket offices at their stations. However their own figures show that in St Austell the numbers of people buying tickets from the ticket offices are more than double that.

GWR say that their plan is to redeploy ticket office staff to be more visible and accessible in the wider station and on platforms, to provide help, advice and information to all passengers.

GWR are currently consulting on their proposals.

Please let me know how often you use the ticket office at St Austell Station and what you think about these proposals, so I can feedback to GWR as the Member of Parliament on behalf of local people.

St Austell Station survey

Current St Austell Station
Your details

1.1. How often do you travel to/from St Austell Station

Daily

Weekly

Monthly

As and when needed

1.2. What reason do you travel by train from St Austell Station?

Business

Leisure

To see family

Other

1.3. How do you currently purchase tickets to travel from St Austell Station?

At the ticket office

From the ticket machine

By app/website

1.4. Do you use the ticket office for any other reason?

Yes

1.5. If you answered 'Yes' to 1.4. what do you also use the ticket office for?

1.6. Do you think GWR should close the ticket office at St Austell Station, and redeploy staff within the station?

Yes

1.7. If GWR close the ticket office at St Austell Station, would that make you less likely to travel from St Austell Station in the future?

Yes

1.8. Do you have anything else you would like to add about St Austell Station?

2.1. I would be grateful if you would also provide me some further information about your views: In order to make this survey representative, how did you vote in the 2019 General Election?

Conservative

Labour

Lib Dem

Green

UKIP

Brexit Party

Didn't vote

Other…

This question contains special category data relating to your political opinion that may be shared with the wider Conservative Party for the purposes of Democratic Engagement with your permission. Please only answer this question if you consent to the processing of this data and sharing it with Conservative Party. If you do not answer this question then this data will not be shared.

2.2. If a General Election were called tomorrow, how likely would you be to vote?

2.3. As things stand today, what are the chances of you voting for each of these parties in a forthcoming General Election?

Questions	1	2	3	4	5	6	7	8	9	10
Labour	1	2	3	4	5	6	7	8	9	10
Liberal Democrat	1	2	3	4	5	6	7	8	9	10
Conservative	1	2	3	4	5	6	7	8	9	10
Green	1	2	3	4	5	6	7	8	9	10
Independent	1	2	3	4	5	6	7	8	9	10
Reform Party	1	2	3	4	5	6	7	8	9	10
Other	1	2	3	4	5	6	7	8	9	10

On the scale of 0-10, 0 means there would be no chance of you voting for the party and 10 means you would be absolutely certain to vote for the party.

This question contains special category data relating to your political opinion that may be shared with the wider Conservative Party for the purposes of Democratic Engagement with your permission. Please only answer this question if you consent to the processing of this data and sharing it with Conservative Party. If you do not answer this question then this data will not be shared.

3.1. In which of these ways can you help us?

Delivering a few leaflets locally now and again

Helping with office and admin tasks

Making calls to voters and volunteers

Joining our canvassing team to knock on doors

Potentially standing to be a local Conservative Councillor

3.2. Would you like an application to vote by post?

Yes

Many people find it easier to vote by post, guaranteeing their vote even if they are away or ill.